Privacy Policy

Privacy Policy for Silvertek Electric

Effective Date: October 01, 2024

Silvertek Electric (“we,” “us,” or “our”) operates the website [silvertekelectric.com] (the “Website”). We are committed to protecting the privacy of our visitors and ensuring that their personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Website.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

1.1. Personal Information: When you use our contact form, we collect the following personal information:

Name
Email Address
Phone Number
Any additional information you choose to provide in your message

1.2. Automatically Collected Information: When you access the Website, certain information may be automatically collected:

IP address
Browser type and version
Time zone settings
Pages visited and usage data (via Google Analytics and RankMath)

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries submitted through our contact form
To improve and personalize your experience on the Website
To analyze Website usage and improve functionality (via Google Analytics and RankMath)

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following:

Service Providers: We may share your information with trusted third-party service providers, including Google Analytics and RankMath, for tracking and analytical purposes.
Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by government authorities.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and optimize performance.

4.1. What are Cookies?
Cookies are small text files stored on your device by your web browser. They help us recognize your browser and remember certain information about your previous visits.

4.2. How We Use Cookies:
We use the following types of cookies:

Analytics Cookies: These cookies collect information about how visitors use our Website. We use Google Analytics and RankMath to understand how users interact with the Website, enabling us to improve user experience.

4.3. Managing Cookies:
Most web browsers allow you to control cookie settings. You can adjust your settings to block cookies or notify you when a cookie is being sent. However, please note that if you block or delete cookies, some parts of the Website may not function properly.

5. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Data Rights

As a user in Canada, you have the following rights regarding your personal data:

Right to Access: You may request access to the personal data we hold about you.
Right to Rectification: You may request correction of any inaccurate personal data.
Right to Erasure: You may request the deletion of your personal data, subject to legal requirements.
Right to Object: You may object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us at: admin@silvertekelectric.com

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

8. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the update will be indicated at the top of the policy. Continued use of the Website after changes are made constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Silvertek Electric
Email: admin@silvertekelectric.com
Phone: 403-892-1288
Address: Lethbridge, AB